FAQ

PLACE YOUR GEAR ORDER
1. Go to the Beach Gear Selection page provided by your rental company.
2. Enter your Reservation # and click “GO.”
3. Make your selections for beach gear and follow the prompts.

MODIFY YOUR GEAR ORDER
All modifications are completed online.
It’s easy! Just follow these steps:

  1. Go to the Beach Gear Selection page provided by your rental company.
  2. Enter your Reservation # and click “GO.”
  3. Make your new selections and follow the prompts.

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What kind of gear can I get?
We offer Bikes, Beach Loungers, Beach Umbrellas, Kayaks, Stand Up Paddleboards, Beach Carts, and more, to make your stay even better!

Do I have to select my gear right after I book my house?
You can select your beach gear items up to 48 hours prior to your stay free of charge. Make sure you make your selections by then! Otherwise, we can’t guarantee we’ll have it waiting for you, and late fees will apply. 5pm Cut-Off for Next Day Deliveries.

So you deliver it right to my rental home? 
Yes, We will deliver on your arrival day. Just leave it where you find it and we’ll pick it up too!

Can I pick up my beach gear? 
Sorry, no pickups. We deliver everything!

What if I need to change my beach gear selections? 
No problem! You can make changes up to 24 hours after your arrival. Please note: Selection changes can be made up to 48 hours of arrival free of charge. Selection changes made after 48 hours prior to arrival are subject to availability, a $25 Delivery charge, and delivery will be made on the next scheduled delivery day.

Can I get damage protection on my gear?
Yes! Just check the “Gear Damage Protection” Box during checkout and you can vacation worry-free!

Do I need to put down a deposit for the beach gear? 
No, but we keep a credit card on file for any damaged or lost gear.

Do I need to do anything with the gear when we depart from the rental home?
Just leave the gear clean and where you found it. We’ll pick it up!